Heat pump questions before ordering
Is the maximum my expected payment?
No. A per-ton rate is multiplied by qualifying capacity and limited by the cap. The proposed model, fuel category and purchase or rental arrangement matter.
Does a heat pump require an energy assessment?
A home energy assessment is not required for the HRS heat pump stream. Other upgrade streams have their own process; do not carry this answer over to a different package.
Can my current furnace remain?
The program allows compatible backup heating in specified circumstances. A backup furnace is not itself a rebated heat pump measure. Have the contractor document the controls and approved match.
What if work has already started?
HRS requires pre-approval. Tell the administrator and contractor exactly what has happened; this site cannot make an earlier installation eligible.
When should the cheque arrive?
The official guidance gives 60 days after the post-installation application is approved. That approval occurs after installation and submission, so the total period from ordering will be longer.
Program sources checked October 4, 2026. The program administrator decides eligibility; confirm current terms before ordering equipment.